Shipping policy

Order Processing

All orders are packed and dispatched within 1–2 business days from the time of purchase. Orders placed on weekends or public holidays will be processed the next business day.

You’ll receive an email confirmation with tracking details once your order has been shipped.

Delivery Addresses

Please ensure your shipping details are correct at checkout. We deliver to:

  • Residential and business addresses

  • PO Boxes

  • Parcel Lockers and Parcel Collect locations (must be registered with Australia Post)

If you notice an error after placing your order, contact us ASAP at [your support email] so we can update the address before dispatch.

Lost, Delayed or Damaged Parcels

Once your order is in the hands of Australia Post, delivery is out of our control—but we're here to help.

  • If your parcel is delayed or marked as delivered but not received, please lodge an enquiry with Australia Post first.

  • If it's been over 10 business days with no update, contact us and we’ll do our best to assist.

Questions?

Reach out anytime at hello@bantersupplements.com.au and we’ll be happy to help.